Service:
The most important tool in your marketing plan is service.
Begin by being more customer service oriented towards your employees—help them learn first by example and second by training, then apply this to your customer interactions. You will find that you lose yourself in this endeavor and your attitude will be more positive and contagious.
The result will be more sales from your current customers and more referrals from them too.
Taken from the guide: How to Get Your Employees to Work Harder and Love Doing It! by Daniel Felsted
Monday, September 24, 2007
Service
Posted by The Internet Dark Ages at 7:14 AM
Labels: benchmarking, branding, customer service, customer service training, internal marketing strategies
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