Monday, July 30, 2007

To Succeed Teach Your Employees To Serve

Service
This is the second most important skill to teach your employees!

“The customer just wants to be treated as a person.”2 This applies to coworkers too. Service is the most powerful marketing tool you can learn. With service, you can win hearts, soften anger, create friendships, sell more, and most of all, you can learn about yourself and how much you can really do.


If you really want to take advantage of the great tool of service, begin by being more service-oriented toward your families, friends and acquaintances. You will find that when you lose yourself in this endeavor, your attitude will be more positive and contagious.


It is a fact that when we serve others, we forget about our problems and our outlook on life becomes more positive. Psychologists have long known and used service to help abused and addicted people forget their troubles. As they think about and work with others, their own problems are forgotten and they’re on their way to being healed.


By incorporating these principles into your daily life, you will be fostering a positive workplace and be primed in creating a learning and teaching environment. When you are in this type of environment you will be more receptive to the needs of your customers. And when you help your coworkers think of your customers, you create the perfect environment for customers to seek your expertise, your assistance, and most importantly, your products or services.


Your customers are your partners in business. Treat them as valued members of your family by serving them in the best way possible. The real secret of business success is customer retention. Developing lasting relationships is vital to your long-term success.


Consider This

One of the most valuable possessions you truly have to give is service.


One way to serve others is to volunteer in your community. There are many deserving organizations that desperately need your help. There are schools, hospitals, scouts, charitable organizations, churches and even neighbors that would welcome the service you can volunteer. Time, skills, knowledge, connections and money are ways you can help others.


Look for ways you can make a difference… by helping others.


“The fragrance always remains in the hand that gives the rose.” —Heda Bejar

Answer These Questions

What types of service do you receive in a given week?

What types of service do you give in a given week?

The answers to these questions will tell you what kind of response to expect from your marketing materials!

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