Monday, March 24, 2008

Secrets of Marketing - #1 part IV

• The fourth thing to look for is Commitment.
How does your potential employee define commitment?

Com·mit·ment
•The state of being bound emotionally or intellectually to a course of
action or to another person or persons.2

You can easily determine how a potential employee will perform by assessing their commitments to things and people in their life. Ask questions that show their commitment or lack there of.

For example:
1. Where did you work the longest?
2. How long were you there?
3. Why did you leave?


more later...

Monday, March 17, 2008

Secrets of Marketing - #1 part III

• The third thing to look for is Initiative.
“Employees with initiative are needed, they are needed badly. They are needed in every business in America. They are needed because they find solutions for the problems pointed out by the merely ambitious. They are the glue that hold a business together.”
—Roy H. Williams

This skill is invaluable. A resume can show it, but only if the employee recognizes it as being important. Probe to find if your interviewee has initiative.

What To Look For:
• Try to discover what he/she has proposed without being asked
• How does he feel about putting forth an idea?
• Ask what steps she would take to get her idea accepted in a bureaucracy?
• Ask about planning and goal setting


More later...

Monday, March 10, 2008

Secrets of Marketing - #1 part II

Last week we started talking about secrets of marketing. This week we continue discussing what I consider the first secret of marketing - Hiring Attitude not Aptitude.

• The second thing to look for is Servitude.
This can show itself in many ways. Does this person participate in the community? Does she volunteer her time anywhere? Does he use his talents to help others? Does this person like to help others? Ask questions to draw this out. Does this person plan on offering such services? Knowing how they feel about service will tell you all you need to know about how they will work with others, especially your customers.

“Show me someone who things he is too important to serve, and I’ll show you someone who is basically insecure. How we treat others is really a reflection of how we think about ourselves.” - John C. Maxwell

“The remarkable thing is that we really love our neighbors as ourselves: we do unto others as we do unto ourselves. We hate others when we hate ourselves. We are tolerant of others when we tolerate ourselves. We forgive others when we forgive ourselves. We are prone to sacrifice others when we are ready to sacrifice ourselves.” -Eric Hoffer (1902 - 1983)

This is a vital step in the hiring process. You must find those who are secure with who (or know who) they are and are willing to go on from there.

More next week.

Monday, March 03, 2008

Secrets of Marketing - #1

The old rules of marketing are as dead as the once great societies of Greece and Rome. The consumer has stolen them from you. They wield the power now, you have seen it too, know it or not. You can choose to ignore the future and do the same old things or look into why things aren't working so well.

To sell more stuff to more people more often for higher profits you must apply the marketing secrets ignored by all but the most savvy business owner. Which are you?

1. The First secret of marketing is Hiring Attitude not Aptitude.
A great employee is worth 1,000 times more to your businesses success than an average employee! Invest the time necessary to get the right employees the first time.

Few employers take the time necessary to weed out employees that do more damage to their organization that help. The most important thing to do when hiring is to find people who have the right attitude!

What To Look For:
• The first thing to look for in an employee is Teachability.
Is he willing to do what is required of him? Will she accept advice from peers? Will he find out the answer to a question he doesn’t know or just give up? Will she seek advice from you or others when needed?

You can teach the skills that are particular to your business, but you cannot easily motivate the unmotivated! “It’s easier to teach data than to change personalities.”1

Focus your attention more on this and the following unseen skill-set. These unseen skills affect your bottom line more than any other decision you make.

Consider this, the average consumer has a circle of influence of 52 people. One poor experience with your staff can have devastating repercussions to your business. If that one person tells 52 people never to do business with you again and each of those tell 52 in no time 2,704 people have the message that you are not the place to take your business. Compound that with a blog and one poor staff experience can turn into a disaster.

More on this next week.