Improve Dress Code
Require your employees look the part of the professional assistant that they are. Your image is very important to how your customer perceive you and your product. When you look top notch, you will act it and your customer will think of you as a resource.
Monday, August 20, 2007
Posted by The Internet Dark Ages at 5:38 AM 0 comments
Labels: branding, customer service, employee essentials, internal marketing strategies, marketing strageties, psychology
Monday, August 13, 2007
Making Your Customers More Valuable
Add a Suggestion Box
Encourage your customers to use it. Inform them that they are valued customers, and their satisfaction is important to you. Invite them to tell you how you can serve them better.
Consider rewarding them for taking the time to share their experiences with you.
Posted by The Internet Dark Ages at 6:10 AM 0 comments
Labels: commitment, customer service, educating customers, growing your business, impact, internal marketing strategies
Monday, August 06, 2007
What Should You Ask In An Initial Interview?
Hiring – Key elements to discover
1. Initiative
2. Ingenuity
3. Allegiance
4. Integrity
5. Commitment
6. Passion
7. Impact
Anyone with these skills will be able to make an impact on your business for the better. Those without will simply come to work more or less on time.
When you interview someone these are the initial and key points to learn — these are the skills that leaders have. And these are the key skills that our public school system methodically eliminates from our natural beings in an effort to socialize us to be obedient workers.
Ask question to discover answers to these points. They should be the basis of whether or not you should hire someone.Furthermore you should put content like this on your website to be the first screen in the hiring process. You will attract better qualified candidates when you make your intentions known.
Posted by The Internet Dark Ages at 6:33 AM 0 comments
Labels: allegiance, commitment, customer service, customer service training, employee essentials, impact, ingenuity, initiative, integrity, passion